Are you forwarding email from your domain, to an external mail (like Outlook or Gmail) or your ISP’s (like Comcast or Optonline) account?
What appears to be a harmless function that allows you the convenience of consolidating your mail accounts, may actually be causing you harm in ways you don’t see or know about. In this article we will explain a few reasons why you don’t want to forward your mail and what you can do differently.
Forwarding greatly increases the chances that your email will be seen as spam and arrive in the junk box, or worse yet, server level spam filters can simply eliminate the message without your or the sender’s knowledge.
It can result in your server getting blacklisted, which ultimately means you won’t receive or possibly send any email at all.
Your reputation is also at risk, as when you reply, your emails are going to appear to come from that external service, and not your business domain. A site visitor sends a mail to you at email@example.com and gets a response back from firstname.lastname@example.org, many people will end their business conversation immediately. I certainly do.
When forwarding mail from your domain to another service, such as Gmail, all the mail received by your address is forwarded on, regardless of the content. If Gmail scans the content, and decides it’s spam, it will take a look at the server that sent it. If enough is flagged from that source, which is now Homestead’s server, Gmail may consider us to be a spammer. This can result in all mail from that server being blocked. This means all of your mail, and all the mail from other customers using that server.
Spam filters are learning filters. They learn based on the actions of the email recipient. If you have your mail forwarded to Gmail and receive spam and mark it as spam, what you can be doing is marking your own server as spam.
When the external server rejects email, it may cause the forwarding server to queue the email to resend later. In the end, the mail will ‘bounce’, creating the possibility that more reputation and delivery problems may arise.
There is also an issue with Sender Policy Framework (SPF) and Domain Keys (DKIM). These records specify the legitimate servers that may send email on behalf of a domain. Our servers will not likely be a permitted server and so some legitimate emails may be blocked as a result.
All of these issues combined can also further damage your mail sending reputation and result in deeper issues, such as your server, and your external service, getting onto a blacklist.
The best thing to do if you have multiple email accounts and want them easily checked is to setup an email client, like Outlook or Thunderbird. There are many others as well. Some webmail programs, like Gmail allow you to setup your account in a way that allows Gmail to check your Homestead account. This eliminates the need to forward and allows you to get all your mail in one spot.
You can see how to setup a number of different clients in community topic, How do I setup an email client?
Also Posted in :« Go Back | Posted in: - on September 18, 2015
The pace of modern life, the expectations of others, and our own expectations combine to increase levels of stress so that it becomes a part of everyday life. This shouldn't be the case. But the reality is that most of us feel more like stress balls than stressless.
It’s important to be aware of all the balls of stress that build up over time as a small business owner. It can have serious negative effects on your health and well-being, so it’s crucial that you learn ways to control it. Let's learn about the importance of stress management:
What Is Stress?
Cavemen used stress to survive - to deal with saber tooth tigers or other dangerous foes cavemen developed a stress response. This is known as fight or flight - take on the saber tooth tiger, or get the heck outta there.
Very few of us face this sort of stress in modern life – where the outcome is life or death. According to the Department of Psychiatry at The Ohio State University Wexner Medical Center, a variety of things now trigger stress:
The death of friends or family
Divorce (or getting married)
Losing a job (or starting a new one)
Financial problems and pressures
Chronic illness or injury (personally, or in a member of your family)
Being unhappy at work
Having a workload that is too heavy, or responsibilities that are too much
Working long hours
Having unclear expectations at work
Having no say in the decision-making process
Feeling undervalued (lack of career advancement)
Discrimination or harassment at work
These things initiate the same fight or flight response as the cavemen developed. When this happens, chemicals in the brain (such as dopamine) increase and hormones like adrenalin are released.
Cavemen with the “fight or flight” response usually were in situations that ended quickly. They either ran away, fought off the tiger, or were killed.
For better or worse, we don't have the ability to instantly get rid of stress because of our modern situations (that keep us alive much longer). The effect of the release of these chemicals and hormones in our bodies builds up over time.
The Impacts Of Stress
Stress causes a number of physical problems including increased heart rate, high blood pressure, and a weakened immune system. This can result in anything from catching the common cold, to getting stomach ulcers, to developing heart disease. The impact of stress on our bodies often goes unnoticed. We try to cope and adapt, but the effect on the body is like a ticking time bomb.
Stress also affects us psychologically. This can include depression, anxiety, and panic attacks. Stress makes you irritable, unable to focus, and leaves you with limited decision-making abilities.
Stress Management Techniques
How can you manage and reduce stress? Experts recommend a number of techniques and lifestyle changes:
Engage in stress reducing activities - examples include exercise, yoga or meditation. You can also take up a hobby.
Get enough sleep - to maintain your levels of physical and mental energy
Don't try to cope alone - your support network of friends and family is crucial
Delegate - you don't have to do everything
Improve your time management - for example, do the most stressful thing of your day first
Practice diaphragmatic breathing - when you feel stressed put one hand on your chest and one on your abdomen then breathe in for five seconds and out for five seconds. Do this for five to 10 minutes.
Control your technology - don't let it control you. You can do this by switching off email notifications, and setting specific times of the day for dealing with email. Also set time throughout the day when you do not answer telephone calls.
It’s not possible to eliminate stress completely. And you cannot reduce feelings of stress or their negative impacts overnight. But if you recognize the importance of stress management, and work at it, over time you will improve your physical and mental health while (hopefully) becoming more successful in work and happier at home.
Don’t get stressed about letting go of stress. Instead surrender into the idea of who you are by reading this Chinese proverb: "Tension is who you think you should be. Relaxation is who you are.” Are you stressless yet?
Also Posted in :« Go Back | Posted in: - on September 4, 2015
Work/life balance impacts everything that you do. If you don't have a good balance you might be unhappy with your personal life, or your career may have stalled. Either way, it’s not a good look. But it’s ok. Take a deep breathe and know that it’s totally normal to feel completely out of balance in today’s digital age. Everyone is connected all of the time. And you probably feel stressed if you can’t look at your phone for that one last time (we won’t judge - because we’re probably doing the same).
This constant connection means that it’s even more important to find the right balance between work and play. Here are some ideas for how to evolve into a more balanced life. Take this information in with a grain of salt, and don’t beat yourself up. You’re doing the best that you can.
The major contributing factor for an imbalanced life is - you guessed it - technology. Email, the internet, social media, and mobile phones break down barriers and make communication instant and endless. While there are many benefits to this, you may feel obligated to respond at all times.
The blurred lines between home and work life through technology affects work/life balance. But here are a few other things that also have an impact:
- Working long hours
- Concerns about job security
- A lack of support at work from colleagues and managers
- Feeling overloaded at work
- Not feeling valued
- Generally feeling dissatisfied with a job
What can happen when the work/life balance is off kilter?
You may experience:
- Slow or non-existent career progression and wage stagnation
- Weight gain
- Increased consumption of alcohol
- Other health problems
Employers also suffer:
- Poor quality of work
- Lower productivity
- Higher rates of absenteeism
- Problems with punctuality and other basic standards
- Low levels of employee commitment
The Rewards of Balance
Now for the good news. The rewards of getting your work/life balance in check is a solid goal at any point in time (not just for New Year’s). With the right balance between work and play, you’ll:
- Feel more valued at work (which increases loyalty)
- Have a higher sense of job satisfaction (which increases motivation)
- Notice reduced levels of stress (which lowers absenteeism and increases productivity)
- Have improved employee retention and overall working relationships
Achieving Better Work/Life Balance
Now for the big question - how can you achieve a better work/life balance?
You can manage your life - and then make your work line up with that. This is easier said than done so here are some tips:
- Get better at time management and learn how to prioritize the things that are important
- Work with your employer to come up with an arrangement that better suits your family life
- Understand that working from home may be part of the solution (but it’s not usually the only solution)
- Look after your health by exercising, eating well, and doing activities that will lower your stress levels
Employers can also do things that can help their employees achieve a better work/life balance:
- Promote healthy lifestyles by offering benefits such as gym memberships, yoga, or massage therapies
- Offer counseling to help stress
- Give longer vacation times
- Allow flexible working hours
- Allow your employees to work from home (while setting boundaries that allow the employee to properly switch off)
When the balance between work and home life is smooth, life often gets easier. It still won’t be “perfect” but you’ll experience more joy and ease in your everyday life. When you make some small changes today, you can experience a big impact on your life tomorrow. What changes will you make?
Also Posted in :« Go Back | Posted in: - on August 21, 2015
- Make Sure It Is Unique - the last thing that you want is for users to confuse your website with your competitors, so make sure it is unique. For example, you might be able to register the domain "YourCityPlumbingServices.com", but it could be easily confused if one of your competitors is already using "YourCityPlumbers.com".
- Make It Memorable And Easy To Type - the ideal situation is that you get a domain name that’s memorable and that’s easily spell. It is not good if they ask how to spell it the first time the type it in. And it’s even worse if they ask how to spell it the second time. Easy to spell words that are simple are what you should aim for.
- The Shorter The Better - keep the name as short as possible. With dot-com domain names this has become difficult because so many are already registered. You might have to compromise - choose a dot-com with a longer name, or go for a different domain name extension so you can get a shorter name.
- Make It Relevant - if you look at the internet's biggest websites you might think that relevancy is not important. Google, eBay and Facebook are all made-up words, while Apple doesn't sell apples, and Amazon has nothing to do with rainforests. But remember those brands spend huge sums of money on marketing to become household names. For most SMBs, it is more important to get a relevant domain name rather than one that is quirky.
- Use Hyphens And Numbers Sparingly - avoid hyphens and numbers whenever possible. There are several reasons for this. Numbers can lead to confusion as to whether you mean "2" or "two". Similarly, hyphens are confusing as many people may forget them. Both numbers and hyphens are also often used by spammers, which is not a good association to have.
Also Posted in :« Go Back | Posted in: - on August 7, 2015
Websites need to differ in design, structure and function to stand out from competition. But there are a few “musts” for the content on your website. Here are a few things that you should always include:
It’s entirely up to you how you describe the other pages on your website. But it should always include the following four pages:
Your website has to have a starting point, and that is the home page. It won't always be the page the visitors land on first. But when visitors do go “Home” it should summarize exactly what your business does and how your work adds value to your readers.
The About page is particularly important, particularly for visitors who are not familiar with your brand. It gives you an opportunity to tell visitors about the skills that exist in your business. You can also expand on your capabilities, and introduce key employees. It also gives you a chance to express your motivations, objectives and vision.
Finally you should have a Contact page. Often this is in addition to other contact information that you have on your website. For example, you can put your phone number at the top of every screen – but it’s important to have a comprehensive contact page. Ideally it should have your email address, telephone numbers, mailing address, and the details of your social media accounts. If you’re a local business with walk-in customers, you should also include a map.
Other Content And Considerations
The text on all of your website pages is key. Many small businesses either write too little, too much, or use too much jargon. Try to get it right by following the below guidelines:
Length and Format
The content on each page should be a minimum of 250 to 300 words. Break up the content with subheadings and bullet point lists, and avoid industry jargon at all costs. Also, write the content from the perspective of the reader. For example, they don't care what year you were founded. Instead they care about whether you understand their problem and can fix it - so tell them.
Keywords are also important as they help the search engines to understand what your page is about. You should include relevant keywords in the text on your page. But they should come across natural. If the keyword stands out, change the sentence or the keyword.
Video, images and audio all help to make your website come alive. Make sure they are relevant and helpful to create a certain image, feature a product, or introduce a member of staff. Stock images are unlikely to achieve any of these objectives so try to avoid them in favor of photos that you have taken.
Call to action
Finally, your website should include clear calls to action. In many circumstances this involves having a call to action on every product or service page of the website. You want the visitor to take an action when they visit your site, whether that is filling out an inquiry form, making a telephone call, or something else. When you ask your readers directly, you’ll get better results.
This content creates the basic structure of a website. Build and add to it with details of your products, and information for your visitors.
Also Posted in :« Go Back | Posted in: - on July 24, 2015
To understand link building, try thinking like a search engine. Imagine a search engine analyzing two website pages that look like they are on the same topic. How does the search engine decide which one to show first? It obviously cannot read the content and make a judgement in the same way as humans, so it looks at other factors. One of these factors is links - what websites link to the pages, and how many are there? If one of the pages gets more links from credible sources than the other, the search engine reasonably infers that that website is the most helpful, so it will show that one first.
To put it simply, links indicate the popularity of your website.
Here are a few types of links:
Three main types of links exist. They are:
Search engines regard self-created links as the lowest value type of link. In some circumstances they can actually do more harm than good. Examples include:
Signatures in forum profiles
Low value directories
Fake websites created for the sole purpose of generating links
In some situations they do have a place, but as an SEO strategy they are best avoided.
Link Building Strategies You Should Pursue
Natural links and manual links work best for your link building strategy.
Natural links are those where a website links back to your content without you asking for the link, or having any other interaction. In many circumstances they are the best type of link to get, but how do you get them? The only way is to create great content that people want to link to.
You can take action that is more proactive with manual links. This is where you reach out to other websites in the hope of getting a link. Here are some common manual link building strategies:
Submitting your website to directories by filling out their forms
Getting your customers or suppliers to link to your website
Creating content that is newsworthy and letting news organizations know by press releases
Reaching out to bloggers or other website owners to ask them to give you a link
In all of these strategies you have to give a compelling reason for the other website to link to you. Most importantly, don’t come across desperate (or annoying!)
Here are some tips when you are building links to your website manually:
Focus on quality - it is better to get one link from a respected and well-known website than it is to get multiple links from small, insignificant sites.
Use your competitors - what websites are linking to your competitors? These are likely to be websites that you should reach out to.
Search terms - where possible, get links from websites that already rank well for the search terms you are trying to rank for.
Get active on social media - links on social media are not treated the same as website links, but social media can increase your reach and encourage more natural links to your website.
What About Outbound Links?
Outbound links are the links you put on your pages that link to third-party websites. They are beneficial for three reasons:
If you link to pages that are relevant, outbound links help search engines to understand what your website is about
They create a better user experience
They give you the opportunity to reach out to the owner of the website in the hope that they might link to you as well
If you include outbound links in your content, create fantastic content that your audience wants to link to, and connect with other website owners who give you a link back, then you’ll have a strong inbound and outbound link strategy. Just don’t forget to have others share your brilliance on social.
Also Posted in :« Go Back | Posted in: - on July 10, 2015
Also Posted in :« Go Back | Posted in: - on June 26, 2015
If you use a Google service such as Gmail or YouTube, you already have a Google+ account. And believe it or not, you’re counted as one of the more than one billion users on the platform. But if you’re like many people who have accounts with Google+, you may not have done anything with it. Should you change this approach and start actively marketing via Google+? And how do you create an effective Google+ strategy?
The first step is to decide if Google+ fits in with your overall marketing goals. When doing this you are probably also thinking about the articles and blogs you might have seen that report that Google+ is in its death throes.
Which begs the question: If you get involved in Google+, are you investing in a platform that is doomed?
The Future Of Google+
Reports from inside Google indicate they are changing direction when it comes to Google+ and their overall social media platform strategy. They are doing this because Google+ did not have the success that they anticipated. It has some fantastic features - like the way it handles photos, Hangouts, and the fact that it is integrated with other Google services – but it has not connected with regular users in the same volumes as other platforms. This includes the social media old-guard such as Facebook and Twitter, but it also includes new-comers like WhatsApp. Even Google's own YouTube platform - which itself is a social media network - is far more popular than Google+.
The company wanted to revolutionize social media and they were not successful, but it continues to carve out a niche in the market with a core group of active users. This number is in the millions so it’s a significant group that you can reach out to. This comes down to the fact that the overall social media landscape is maturing and evolving, and Google+ is a part of that.
You should also take into account the impact that Google+ has on SEO. As you have probably read countless times before, Google's search engine algorithm uses social signals to determine the ranking of pages in search results. Signals from Google+ are unambiguous, so are important to Google search.
The platform is likely to change as Google alters its social media direction of travel, but the platform itself is likely to continue. And that presents opportunities.
Devising And Implementing A Google+ Strategy
The first step in creating a Google+ strategy is listening. Get involved in the platform as a receiver and consumer of content, rather than a producer or marketer. This will give you an idea of who is on Google+ already and what they are saying, but more importantly it will give you an understanding of what your audience wants. You can see what type of content they engage with, which you’ll then be able to use to start formulating a voice and tone for your own content.
Here are some further tips for making Google+ work in your business:
Set up circles and target your content to these circles, creating different posts when necessary
Put +1 buttons on your website
Use Hangouts to connect directly with your customers, answer questions, offer advice, or do product demonstrations
Post regularly. But make sure the content is relevant
Include promotions and special offers that are exclusive to your Google+ audience
Use lots of visuals - images, photos, infographics, videos, etc.
Keep your posts succinct. There is no character limitation with Google+, so it’s tempting to write a lot, but this isn’t the best approach. Write as few words as possible to get your point across, and get to that point as quickly as possible
Make sure you keep the volume of promotional posts on your page to below 20 percent
Finally, one effective approach to social media in general that can help you to implement your Google+ strategy is to be platform agnostic. This does not mean posting exactly the same thing on all platforms, but rather creating a single, consistent narrative. Within this narrative you should create text, images and other media. Then you’ll simply need to customize each post for the platform - including Google+.
Also Posted in :« Go Back | Posted in: - on June 12, 2015
When it comes to using Twitter for your website, brand or business you have three options. First, you can do it half-heartedly, which won't work. Second, you can make the right commitment but focus on the wrong strategy (which won't work either). Or you can use the right strategy and commit enough time and energy to making it work. When you do this, Twitter can become a powerful tool. Here are 10 tips to help you develop an effective Twitter strategy:
1. Figure Out Why You're Using Twitter
The first step is to define your objectives for using Twitter. Some common and effective Twitter objectives are to improve your communication with customers, develop leads, and to start conversations with influencers in your sector or industry.
2. Get The Basics Right
You shouldn't start on Twitter if you don't have a clear objective, and you shouldn't continue if you don't have the basics in place. This includes fully completing your Twitter profile, setting up your email notifications so you are not overwhelmed, creating a list of people you want to regularly interact with, and using a platform to schedule your tweets.
3. Get Involved
You need to use Twitter as a reader rather than only as someone trying to promote something or build a brand. When you do this you will start to develop strategies that are effective. You can use this knowledge to iterate and build your community.
4. Remember The 80/20 Rule
The 80/20 rule dictates that 80 percent of your Tweets should have no promotional or self-serving message. Instead they should offer help, information or entertainment to your audience. The other 20 percent can contain promotional content.
5. Write Good Tweets
Writing good tweets involves being creative and having a personality. You should also try to create a sense of urgency and use a call to action whenever it is appropriate - if you want your followers to do something, ask them to do it. Even though Twitter is mostly a text-based platform, it doesn’t hurt to post images and videos sometimes too.
6. Use Hashtags
Hashtags make your tweets visible to Twitter users who are not your followers. Plus it helps to organically start conversations around whatever topic you’re tweeting about. For example, let’s say that you’re sharing an article about your new online business. After the link, you can use the hashtag, #business to get the eyeballs of other business owners who are also searching that hashtag. But try not to always be so serious and professional. Twitter is a fun, playful platform. You’ll build more engagement when you can tweet about business - but not in a “business as usual” type of way. So make sure to add a silly hashtag too.
7. Create And Share Lists
Making contact and reaching out to other Twitter users is one of the ways you can improve the number of followers on your account. But how do you do that? One way is to create lists. When you add someone to a list, make the list public so that you’re helping your Twitter followers find this new person (who is worthy of being on your important Twitter list). This helps build trust. And trust is everything when you’re interacting online.
8. Use The Twitter Favorite And Retweet Tools Properly
Select the tweets you favorite carefully, and do it manually rather than letting software do it in bulk. And when you retweet consider copying the text of the tweet into a new tweet rather than hitting the retweet button. Just make sure you include RT (for retweet) or MT (for modified tweet) plus the original user's Twitter handle. When you do it this way it’s easier for the owner of the other Twitter account to interact with you.
9. Maintain Your List Of Follows
Keep the list of people you follow as clean as possible. Try to follow people rather than brands, and unfollow inactive accounts. You should also consider unfollowing accounts that don't follow you back. A number of online tools do this for you, some of which include Commun.it and Sprout Social.
10. Commit The Right Time
Committing time and effort into your Twitter strategy is crucial if you want to see results. But if you do it right, the rewards are endless. You can start new friendships, gain new business, build your community and maybe even laugh out loud during the process. If you’re being yourself, and constantly learning more, Twitter will reward you and your business.
Also Posted in :« Go Back | Posted in: - on May 29, 2015
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